The customer gives the seller clear and informed consent to the processing of their personal data.

Personal data disclosed to the seller will be transferred to the customer register and used for providing the sales service and providing the customer with the goods.

Vajalikud anmded

• Name, phone number and e-mail address;
• The delivery address of the goods;
• Cost of goods and services and data related to payments (purchase history);
• Customer Support data.

The client will give a clear and aware agreemnet to the Seller about processing personal data. What personal data are processed - name, phone number and email address; - delivery address; - bank account number; - cost of goods and services and data related to payments (purchase history); - customer support data.

The data connection between the customer and the banks and the card payment centre is encrypted, which ensures the security of the customer's personal data and bank data. Payments are made outside the online store environment, in the secure payment environment of the respective bank or service provider. The online store does not have access to customer bank data and credit card information. 

Marine Fashion OÜ is the controller of personal data and transfers the personal data necessary for the execution of the payments to the authorised processor MAKSEKESKUS AS.

personal data

Personal data are used to manage the customer’s orders and deliver goods. Personal data are transmitted to the customer support of the online shop for managing purchases and purchase history and for settling any problems that the customers may have. The name, phone number and email address are transmitted to the transport service provider selected by the customer. When the goods are delivered by a courier, the customer’s address is also transmitted together with the contact details. It is not allowed to send advertising and offers to the consumer’s email address, unless he or she has given a written consent, and not even if the consumer has bought something from the e-shop. The consumer should have given an informed consent that he or she wants to receive advertising and offers from the trader via email. The consumer should have the option to waive offers and newsletters sent by the trader to the consumer’s email address at any time.

Withdrawal of consent

Where personal data are processed on the basis of the customer’s consent, the customer has the right to withdraw his/her consent by notifying customer support by email.

Storage

Personal data are erased upon the closure of a customer account of the online shop, unless the storage of the data is necessary for accounting purposes or for the settlement of consumer disputes. For online purchases made without a customer account, the purchase history is stored for three years. In the event of disputes concerning payments and consumer disputes, the personal data are stored until the claim is satisfied or until the end of the limitation period. Personal data needed for accounting purposes are stored for seven years.

Transmission

Requests to transmit personal data submitted via email are responded to within one month. Customer support identifies the person and indicates what personal data are to be transmitted.

Direct Marketing messages

Email address and phone number are used for sending direct marketing messages if the customer has given the respective consent. If the customer does not want to receive direct marketing messages, the customer should select the relevant link at the footer of the email or contact customer service. Where personal data are processed for direct marketing purposes (profiling), the customer has the right to object at any time both to the initial and further processing of his/her personal data, including profiling related to direct marketing by notifying customer support thereof via email